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Our 14 day 100% money back guarantee

If you are not entirely satisfied with your purchase, no worries, we're here to help. You have 14 calendar days to return an item from the date you received it.

To be eligible for a return:

  • Your item must be undamaged and in the original state, that is the same condition that you received it.
  • Your item must be in the original, undamaged packaging.
  • Your item also needs to have the receipt, order number or proof of purchase with a date.
  • You must contact the moonbird support team and inform us within 14 day after you have received your moonbird.

To return your purchase, please send us an email at, inform us about the reason for the return and give your order number.

Please consult our Return Policy for more information.




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